What does FAQs stand for?
FAQs means Frequently Asked Questions. This page provides answers to most of the questions people commonly ask when contacting support for assistance.
I have lost my username and/or password. What should I do?
There is a Lost Username/Password link on the front page, located directly below the login form, that you can use. You can also use this link: http://www.walagata.com/lost.php.
I get a timeout error when I try to login to my account.
Try to login to your account several times over the course of 5 or 10 minutes. If the problem does not go away, contact support with details about the problem you are experiencing.
What does MB and GB stand for?
MB = Megabyte and GB = Gigabyte. MB = 1,000,000 bytes and GB = 1,000,000,000 (one billion) bytes.
What is bandwidth and how do I use bandwidth?
Your Walagata account consumes bandwidth each time another person on the Internet views or downloads one of the files or images stored in your Walagata account. If someone views one of your images which is 50,000 bytes, then 50,000 bytes of bandwidth will be used up/consumed.
I have a question, but it is not answered here. What should I do?
Click the Support tab at the top, and let us know what we can do to assist you.
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